FAQs

What determines the price of the translation of a document?
Price is determined by the number of words in the original source language document. 
As a general rule and common industry standard, when translating from English to a Romance language (French, Spanish, Italian, Portuguese, etc.), the target word count will normally be about 20% higher than the source word count.
Translation pricing depends on the level of complexity of each document. Highly specialized technical texts: technical and pharmaceutical patents, engineering/architecture projects and software.
A general letter (with non-technical terms) will be priced at the lowest price per word while complex legal documents and will be at a higher price.


What is your billing method? 
Partial payment upfront and the remaining upon delivery of the translation. 


What are your fees for interpreting services?

Fees for in-person interpreting services begin at $45 per hour. Services are usually for a minimum of two hours. It is customary to pay for travel time and mileage to cover interpreters’ transportation expenses to areas greater than 30 miles.

Do you ensure security and confidentiality?

We take the necessary measures to prevent confidential project files and translated content from being accessed by unauthorized parties.
Work-related files, content and communications are to remain strictly confidential. 
We use a secure, HIPAA-compliant messaging platform for medical translation-related tasks.
Non-disclosure agreement : We can provide our own NDA/security policy regarding translation services for clients who do not have one but wish to.

Do you certify the translations?

We can provide certified translations. The fee for a certification by Notary Public is $10 per document.  There are documents (i.e. Marriage License, Death Certificates) that require an Apostille the fee for this special international certification is $20 per document. 
** An Apostille is a specialized certificate, issued by the Secretary of State. The Apostille is attached to your original document to verify it is legitimate and authentic so it will be accepted in one of the other countries who are members of the Hague Apostille Convention.


How do you deliver the final translation?

The final translation will be delivered  in PDF file. We can also send it by mail or courier, in this case we will charge the fees of the mail service provider, copy of the receipt will be attached to our invoice.